Support

A device shows up only while it's on and advertising. Earbuds usually advertise only when they're out of the case or the lid is open: open the case, or take one bud out. A device that's switched off or has a flat battery sends nothing and can't be found by any app.

Check the filters above the list too: phones and computers are hidden by default, and a category or distance limit may be set.

Headphones and many accessories stop advertising while they're connected to a phone. If they're connected to this iPhone, the banner at the top of the list can play a sound on them. Turn the volume up first. For AirPods, turn off Automatic Ear Detection in Settings, or a bud that's out of your ear stays silent.

Switch your device off and on, or open and close its case, and watch for the row marked “new”. Pick what you're looking for above the list (earbuds, tags, watches) to shorten it, or type a maker or model, such as “bose” or “tile”.

Distance comes from signal strength and is good to about ±30 %. Walls, bodies and metal weaken the signal, so devices often read farther away than they are. Walk slowly, turn slowly and hold the phone away from your body; the warmer / colder bar reacts within a few seconds.

A smart ring is heard only within a few meters, less with a hand around it.

Signal strength has no direction, so the radar shows how far away the device is, as a ring around you. Once the device has been heard from a few different spots, the radar also shows the likely area. For a device farther away, use Find on map: walk a little and the map points the way.

Phones, AirPods and AirTags change their Bluetooth identity every so often, so they can reappear as a new entry. Saving a device (☆) gives it your own name and remembers where it was last heard; this works best for tags, trackers, bands and speakers.

No. iOS pauses the scan as soon as the app leaves the screen, so keep it open while you search. The device and map screens keep your iPhone from locking for that reason.

Ring uses the standard Bluetooth alert that many key finders, tags and fitness bands support. Devices without it can't be rung by any app other than their maker's. The device has to be in range and not connected to another phone.

These only ring from Apple's Find My, which also knows where they were last seen. The device screen offers to open it. The app can still show how far away they are while they're advertising.

The radar and the map are free for a minute of use in total, then for ten seconds each time you open a device. After that they blur; the distance, warmer / colder and the list stay free. The full version removes the limit.

Sign in with the same Apple Account, open Settings in the app and tap Restore purchase.

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Open Settings → Bluetooth Locator on your iPhone and turn on what you need. Bluetooth is needed to scan. Location puts the map on the street and remembers where devices were heard. Motion counts your steps for Find on map where GPS is weak.

No. There's no account, no analytics and no ads, and what the app hears stays on your iPhone. The privacy policy has the details.

The “clear” chip empties the device list (saved devices stay). Swipe a saved device away in the saved list, or tap its star on the device screen. Use “Reset and start over” on a device screen to forget its sightings and its map. Deleting the app removes everything.